Privacy Policy

Thank you for visiting The Osiris Family Institute website. The Osiris Family Institute is committed to protecting the privacy of its online visitors and clients, as well as the privacy and security of any information the organization collects through osirisinstitute.com (including all subpages thereto, the “Site”). The Osiris Family Institute has prepared this Privacy Policy to highlight its commitment to your privacy and to inform you as to how The Osiris Family Institute will use your information in connection with the services provided (the “Services”). If you have objections to this Privacy Policy, you should not access or use the Site, nor should you sign up for the Services.

In general, you can visit the Site without telling The Osiris Family Institute who you are or providing personally identifiable information. However, the Osiris Family Institute collects the domain names (not email addresses, unless you choose to provide your email address) of all visitors to its Site to gather various data, including the number of visits, pages visited, and average time spent on the Site. The Osiris Family Institute uses this information to continually improve the convenience and functionality of the Site.

 

The Osiris Family Institute may also conduct online surveys to better understand the needs and profiles of Site visitors and to gauge visitors’ interest in the Site’s features.

 

The Osiris Family Institute may tailor its offerings to you based on information you provide when you engage with its products and services, including responses to online surveys, information that may indicate your preferences, and information available from external sources such as demographic and census data. Unless it is specifically stated otherwise, when you are asked for personal information on The Osiris Family Institute Site, you are agreeing to share that information with The Osiris Family Institute.

When you sign up for the Services, you will be asked to provide The Osiris Family Institute with certain information (together, “Your Information”). Unless it is specifically stated otherwise, when you are asked for personal information on the Site, you are agreeing to share that information with The Osiris Family Institute and its affiliates.

 

The Osiris Family Institute may use Your Information for the following purposes:

• To license the reporting and assessment of service levels
• To better understand on an aggregated basis how The Osiris Family Institute’s services are used, gauge traffic patterns, and determine what types of content and services are most popular with Site users
• To verify access rights to content or services
• To provide you with information about The Osiris Family Institute’s programs, services, news, and events through the Site or email
• To allow you to purchase and download The Osiris Family Institute products and services
• To provide you with personalized and customized content, programming, instructions, and services
• To comply with applicable legal and regulatory obligations, including HIPAA and Massachusetts state law

 

The Osiris Family Institute may also collect payment and billing information to complete any purchases you make. The Osiris Family Institute does not permanently store this information. It is removed once the transaction has been completed

As a behavioral health and clinical services provider, The Osiris Family Institute is subject to the Health Insurance Portability and Accountability Act (HIPAA) and is committed to maintaining the confidentiality and security of all protected health information (PHI). Any clinical or health-related information you provide — whether in connection with direct services, intake forms, or clinical referrals — is handled in strict accordance with our HIPAA Notice of Privacy Practices.

 

The Osiris Family Institute will not use or disclose your PHI except as permitted or required by HIPAA and applicable Massachusetts law. Your rights regarding your PHI, including the right to access, amend, or request restrictions on its use, are described in our Notice of Privacy Practices, available upon request or as posted on the Site.

 

Please be aware that communications submitted through the general website contact forms or email are not considered secure clinical communications. Clients with clinical inquiries should contact The Osiris Family Institute directly by phone at (617) 442-2002.

The Osiris Family Institute is committed to protecting your privacy. The organization will share Your Information with third parties only in accordance with your instructions and to provide specific services to you. For example, the Osiris Family Institute uses a payment processing provider to bill users for services or products purchased. This business partner does not retain, share, or store any personally identifiable information except to provide this service and is bound by a strict confidentiality agreement that limits their use of such information.

 

The Osiris Family Institute may share aggregated, anonymous demographic information with its business partners, but such information cannot be linked directly to Your Information.

 

Although The Osiris Family Institute will use every reasonable effort to preserve your privacy, the organization may need to disclose Your Information, including personally identifiable information, when required by federal, state, local, or other governmental regulations or laws. In such cases, the Osiris Family Institute will use reasonable efforts to disclose only the information required by law enforcement personnel.

The Site uses a technology called “cookies,” which may be used to provide you with tailored information. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so the organization can recognize you when you return. Pages on the Site that prompt you to log in or are customizable may require you to accept cookies. These cookies allow The Osiris Family Institute to recognize you and deliver personalized content. You may set your browser to notify you when you receive a cookie; however, please note that by not accepting cookies from The Osiris Family Institute, you may limit the functionality available when you visit the Site.

The Osiris Family Institute Site may include links to other third-party websites. While The Osiris Family Institute endeavors to link only to sites that share its high standards and respect for personal privacy, the organization is not responsible for the content or the privacy practices employed by any third party. Visiting linked sites is done entirely at your own risk.

In the event that the Osiris Family Institute goes through a business transition, such as a merger, acquisition, or the sale of all or substantially all of its assets (a “Business Transition”), Your Information will, in most instances, be part of the assets transferred. In such an event, the custody of Your Information will be transferred subject to all the terms and restrictions in this Privacy Policy.

 

Following a Business Transaction, The Osiris Family Institute or its successors will continue to use Your Information in accordance with the Privacy Policy under which the information was collected. If the Osiris Family Institute plans to use Your Information in a manner different from that stated at the time of collection, the organization will notify you via email and/or through a prominent notice on its website. You will have a choice as to whether or not The Osiris Family Institute uses Your Information in this different manner.

Unfortunately, no data transmission can be guaranteed to be 100% secure. While The Osiris Family Institute strives to protect Your Information, the organization cannot warrant the security of information provided online. However, once The Osiris Family Institute receives Your Information, the organization will do its best to ensure that its systems are functioning properly and will use reasonable and customary efforts to protect that information from unauthorized access, disclosure, or misuse.

 

Clients submitting sensitive clinical or health information are encouraged to use secure, designated clinical channels rather than general website contact forms.

The Osiris Family Institute will occasionally update this Privacy Policy. You can determine when the Privacy Policy was last updated by looking at the “Last Updated” date at the bottom of this policy. If there are material and substantial changes to this Privacy Policy, The Osiris Family Institute will note these changes through a prominent notice on the Site.

The Osiris Family Institute operates under the laws of the Commonwealth of Massachusetts and complies with all applicable Massachusetts privacy and data protection regulations. Massachusetts residents have the right to request information regarding The Osiris Family Institute’s disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information provided below.

Beginning January 1, 2005, California Civil Code Section 1798.83 permits users of the Site and Services who are California residents to request certain information regarding The Osiris Family Institute’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact The Osiris Family Institute using the information below.

If you have any questions about this Privacy Policy, please contact us at:

 

The Osiris Family Institute

Phone: (617) 442-2002

Website: www.osirisinstitute.com

 

Although the Osiris Family Institute will, in most circumstances, be able to receive your email or other information provided through this Site, the organization does not guarantee that it will receive all such email or other information timely and accurately, and is not legally obligated to read, act on, or respond to any such email or other information.